In a short period of time, a very public conversation between one of Nashville's own and a domestic airline became quite heated following some actions from the airline that really bothered the artist.
Known for his iconic super-hit, "Love You Like That", Canaan Smith has been climbing his way to the top of the country charts since his debut in 2012 with "We Got Us".
Bangor, Maine! ! I’m excited to see you on April 7. Get your tickets: https://t.co/U25mWM2Duw— Canaan Smith (@canaansmith) March 29, 2016
Traveling all the way to the Northeastern part of the U.S., Smith was headed to Bangor, Maine when the airline he was traveling with made a decision about his baggage that did not sit well with him.
The carrier, American Airlines responded to the singer expressing their desire to resolve his concern and perhaps turn around his experience with them.
Kiss my ass, American Airlines. You're a joke. The worst group of employees in the travel industry, and you discriminate. @AmericanAir— Canaan Smith (@canaansmith) April 6, 2016
With that Smith tears into the airline for their previous failure to respond to a message he'd sent them, but the act that started the entire conversation? The airline allegedly made Smith remove his guitar from the luggage compartment.
@canaansmith Your comments have us concerned. Please follow and DM your record locator along with the details.— American Airlines (@AmericanAir) April 6, 2016
@AmericanAir you discriminate. My guitar was removed from the overhead bin where it fit with room to spare. Sect 403 of the FAA reform act— Canaan Smith (@canaansmith) April 6, 2016
Smith referenced a U.S. regulation for passenger airlines and, from what we can tell, he sent them a direct message about it, but was met with the same result as his previously mentioned attempts.
Well what do you know...@AmericanAir stopped responding once I referenced the law. Sect 403 of the FAA modernization & reform act of 2012— Canaan Smith (@canaansmith) April 6, 2016
The legal section of the act Smith references states that passengers are allowed to stow musical instruments in "approved stowage area in the cabin only" and states that stowage space is available on a first come, first served basis, meaning that the musical instrument can be stowed if space is available. The regulation also states that the carrier is not allowed to force a passenger "remove his or her musical instrument that is already safely stowed".
Smith's last Tweet emphasizes his extreme dissatisfaction with the airline's actions and poses a question regarding their alleged mis-step in the eyes of the law.
@AmericanAir your airline just broke 2 FAA regulations. Shame on you. Does Section 403 of the Modernization & Reform act mean nothing?— Canaan Smith (@canaansmith) April 6, 2016
There hasn't been any further comment to the situation from either party in some time, and the airline hasn't made an official statement regarding it's actions for this country star's trip, so we are unable to glean any additional details.
What are your thoughts on the singer's stance and the statements made by both parties?
Watch this supersonic country star sing his chart-topping single, "Love You Like That" in the video below.
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