The Alerus Center in Grand Forks, North Dakota adopted new security measures and it is not sitting well with concertgoers.
Thursday night (Jan. 28), the arena opened their doors for the Jason Aldean concert 90 minutes before he was scheduled to perform, so they could accommodate the increased security.
Each concertgoer was now be wanded by hand-held metal detectors before entering the venue. They also implemented new bag restrictions that, according to the Grand Forks Herald, "limit the size of bags allowed inside the facility."
Many fans did not know about the security increase, so they were forced to wait in long lines and wait 20-30 minutes to enter the arena. Some took to social media to complain and a few even demanded a refund.
The Executive Director of the Alerus Center, Cheryl Swanson, revealed that it was the first night after adopting the changes and expected their to be some sort of delay.
"I think it's a combination of educating the public about the process and getting everyone used to the new procedures," she said. "We hope as people get more used to the process, it'll go faster."
Many artists require increased security in order for venues to hold their events and the Alerus Center had a very short time to accommodate this. Swanson also said their goal is to get walk-through metal detectors so this won't happen again, but for the time being, the hand held wands will have to do.
Interested in becoming a partner?
Contact us for more info.